Privacy or cookies

Skovra LLC (hereinafter referred to as “we”) places great importance on your privacy and the security of your personal information. When you use our services to purchase spatulas, visit our website, or interact with us, we will collect, use, and protect your information in strict accordance with this Privacy Policy.

I. Information We Collect

During your interactions with Skovra LLC, we may collect the following information:

Basic Information: Name, contact phone number, email address, and shipping address.
Order Information: Purchase history, payment status, and shipping/logistics details.
Device Information: IP address, browser type, access times, etc. (used for website optimization).
Customer Service Information: Records of your communications with our customer support team.
II. How We Use Your Information

The information we collect is used for the following purposes:

To process your orders and deliver spatula products.
To provide customer support and after-sales services.
To improve product quality and user experience.
To send order notifications, service updates, or important announcements.
To prevent fraud and ensure transaction security.
III. Information Sharing and Disclosure

Skovra LLC is committed to never selling or renting your personal information to third parties. Information may be shared only under the following circumstances:

With logistics companies to fulfill order delivery.
With payment service providers to process transactions.
When required by applicable laws or regulations, or in response to lawful requests from government authorities.
To protect the legitimate rights and interests of Skovra LLC and its users.
IV. Data Security

We employ reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. These measures include:

Encrypted data transmission technologies.
Secure server storage.
Access control mechanisms.
V. Your Rights

You have the right to:

Access or correct your personal information.
Request the deletion of your account information (to the extent permitted by law).
Opt out of receiving marketing communications.
Understand how we use your data.
VI. Policy Updates

Skovra LLC may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Any updates will be published on our official website or communicated through other appropriate channels.